Description

PetMedic is looking for an experienced Client Service Representative/Technician Assistant to join our team. At PetMedic, you can help shape the exciting new world of veterinary urgent care. Our fast-paced environment means you'll do something different every day, but with more regularity and stability than an emergency setting. As part of our team, you'll work with the latest technology, stay ahead using educational training, and partner with experienced doctors to deliver the highest quality of care to the pet patients we all love.

Client Service Representative / Technician Assistant

PetMedic in Portland, Maine

$22.00-$25.00 hourly pay rate based on experience

WHAT YOU'LL DO (CSR)

Answers telephone calls quickly, efficiently and in a professional and friendly manner

Warmly greets clients and provide exceptional service

Entering new client information into the computer system

Following opening and closing procedures

Prepares client invoices for services performed

Handles payment transactions

Receives and relays telephone, fax, and email messages accurately and promptly

WHAT YOU'LL DO (Technician Assistant)

Provide compassionate care to pet patients and their loved ones

Prepare and maintain the exam rooms and treatment areas

Maintain hospital cleanliness and stocking of supplies

Keep furry friends calm and still during procedures

Stock clinic treatment area and exam rooms, and inform inventory manager when supplies need to be ordered

Assist taking radiographs, small animal restraint, running lab samples obtained

Ability to multi-task and adapt in a fast-paced environment

Able to commit to evening shifts and one weekend day

BENEFITS

Our Comprehensive benefit package includes:

• Medical, dental, and vision insurance

• 401(k) with a total company match up to 4%, after 6 months of employment

• Generous paid time off and flexible scheduling

• Continuing education allowance and professional development support

• Mental Health Resources

• Company paid bonding leave or applicable state provided bonding leave

Perks for Your Pets Too!
Because we know how much your pets mean to you, we offer special benefits designed just for them:

• Pet Care: Discounts on veterinary services and products

• Diagnostics: Savings on reference lab testing

• Nutrition: Discounts on Purina pet foods
• Insurance: Preferred rates with our pet insurance partner

REQUIREMENTS

Minimum of 1 year client service experience

Minimum of 1 year technician assistant or kennel tech experience

High school diploma or equivalent

Strong computer skills

Rarebreed Veterinary Partners is a purpose-driven team that places talent first by supporting professionals to thrive in our industry and empowering hospital teams to provide exceptional care for pets and their owners. We pride ourselves on going the extra mile to create exceptional work experiences for our hospital teams. We focus on providing our hospitals with the best culture, tools, and support to allow the staff to focus on what they love most: caring for our animal companions.

Joining our fun and team-first atmosphere comes with a level of support that's hard to find anywhere else. Everything we do is with purpose - down to the way we partner with our professionals to design a more efficient layout for our clinics. That's just one way we're hyper-focused on supporting our people, so they can focus on bringing the gold standard of medicine to our patients and their families.

Employment will require the successful completion of references and background check.

Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, mental or physical disability, medical condition, gender, gender identity or expression, sexual orientation, genetic information, ancestry, marital status, national origin, protected veteran status, or any other characteristics or classifications protected by applicable federal, state, and local laws.

Learn more about our career opportunities at: https://rarebreedvet.com/careers/

Where uncommon support partners with joy.